Shipping policy

Shipping Policy for Hydrify Hydrogen Water Bottle

Shipping Rates and Delivery Times

Domestic Shipping:

• Standard Shipping (5-7 business days): Free

International Shipping:

• Standard International Shipping (up to 15 business days): Free

Please note that delivery times are estimates and may vary due to factors beyond our control.

Order Processing

• Orders are processed within 1-2 business days.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Confirmation and Order Tracking

• You will receive a shipping confirmation email once your order has shipped, including your tracking number.
• Tracking information will be active within 24 hours.

Customs, Duties, and Taxes

• Hydrify is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Shipping Restrictions

• We currently do not ship to P.O. boxes or APO/FPO addresses.
• If you are in a remote location, delivery times may be longer than stated.

Damages

• Hydrify is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.

Missing or Lost Packages

• If your package is missing or lost, please contact our customer service team at [customer service email] within 10 days of the estimated delivery date.

Contact Us

• If you have any questions or concerns about your order, please contact our customer service team at optisailboat1@gmail.com or call us at (401) 363-0756.

By placing an order with Hydrify, you agree to this shipping policy.