Terms of service

Terms & Conditions

Refund Policy: Our refund policy clearly outlines that refunds are not issued for items that have been opened or removed from their original packaging. Nevertheless, we understand that exceptions may occur, such as when a product is found to be faulty or defective. If you experience any problems within the first 14 days of purchase, we urge you to contact our customer support team for help. We're committed to resolving your issues and, if warranted, providing a refund for the defective product. For items that remain unopened and in their original packaging, we offer hassle-free returns and refunds within 30 days from the purchase date.

User Responsibility: It is crucial for users to follow all provided instructions and guidelines to ensure the safe and proper use of our products. This includes using the appropriate water type for our bottles, as specified in the 'How To Use' section on our website. Adherence to these instructions is vital for the product's correct and safe operation.

Intellectual Property: All materials featured on our website, including images, text, and designs, are the sole property of Hydrify™. Unauthorized replication, use, or dissemination of this content is strictly prohibited.

Modifications to Terms and Conditions: Hydrify™ reserves the right to amend these terms and conditions at any given time. Such amendments become effective immediately upon their publication on our website.

By making a purchase from Hydrify™, you confirm that you have read, comprehended, and agreed to adhere to these terms and conditions. Be aware that these terms are subject to change, and we recommend that you review them periodically for any updates.